Emerald (Panna) Zambian

Radha Krishna Mart - Shipping Information

Radha Krishna Mart strives to deliver your groceries fresh and fast. Here's a breakdown of our shipping process to help you plan your shopping:

• Shipping Process Time: Once your order is placed and payment confirmed, it typically takes 1-2 business days to process and pack your order.
• Delivery Timeline: Delivery timelines depend on your chosen shipping method and location. We offer various options, from expedited delivery within a day to standard delivery within 3-5 business days. You'll see estimated delivery dates clearly displayed during checkout based on your selected option.
• Shipping Rates and Delivery Estimates: Shipping rates are calculated based on your order weight, destination, and chosen delivery speed. You'll see the exact cost reflected before confirming your order.
• Shipment to the Address: We deliver to most residential addresses within our service area. Please ensure you enter your complete and accurate address during checkout, including any apartment numbers or specific delivery instructions.
• Shipment Confirmation and Order Tracking: Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your order's progress on our website or the courier's website.
• Customs/ Duties/ Taxes: For international orders, any customs duties or taxes are the responsibility of the recipient. Please check with your local customs office for any applicable charges.
• Damages: In the rare case that your order arrives damaged, please contact us immediately. We'll work swiftly to resolve the issue and ensure your satisfaction.

We recommend reviewing our full Shipping Policy for detailed information on excluded locations, delivery restrictions, and our returns and exchange process. Shop with confidence at Radha Krishna Mart!

Conditions to be eligible for the Returns & Replacement Policy:

• Radha Krishna Mart.com or the mother company Radha Krishna Mart Proprietor Firm offers a very transparent and simple 7 Days Return & Replacements policy.
• The products will be eligible for return/refund/replacement if specifically provided on the Product detail Page.
• Offers a very transparent and simple 7-day return and replacement policy.
• Item(s) must be in their original, unused condition.
• Replacements for items are subject to inspection and checking by the Radha Krishna Mart Proprietor Firm.
• Damages due to neglection, and improper usage will not be included under our
• Returns & Replacement Policy The Product should be accompanied by the Original Product Certificate and Original/Copy of the Invoice, packaging, documentation, lab certificates, discount coupons, etc.